The main principle of our company is a professional approach to the needs of our customers. Every client is very important to us. A professionally selected team will help you solve any issue with high speed and maximum efficiency. You are responsible for providing correct information on all transactions. If you provided incorrect information and money was sent to incorrect/inactive/blocked accounts, then in this case we are not responsible for the resulting losses. We cooperate with the client according to the principle
Know your customer (KYC)
Companies that work with the money of private individuals and other companies must identify the counterparty before conducting a financial transaction. Another basic principle is AML (anti money laundering), i.e. countermeasures money laundering
. For this, developed procedures and schemes are used. Laundering is the concealment of the true source of the money received, when the money obtained through criminal means is transformed into clean. Failure to comply with KYC and AML in today's world with sufficient financial turnover often ends in prison terms for the management of the service company. Only this is not necessary immediately declare, as the law of the Russian Federation No. 115-FZ does: they say, since you work with bitcoin, it means that you automatically find yourself involved in "dubious operations, laundering of proceeds of crime, and financing of terrorism." There is a good one in the BBC website on the subject: Bitcoins can be used to buy illegal substances or anything. The same thing can be bought for a ruble, a dollar, a hryvnia, and a euro. However, for some reason no one discusses that all weapons are bought with the US dollar, large drug shipments are made with the US dollar... Everything works great, why invent bitcoin when there are banks that launder it all? https://vilcov.com/workterms.php#p11
What should I do if I have been contacted by the police about interacting with your website?
A typical question from a client sounds like this - the police came to me, started asking questions, ruined the whole day, what should I do? Our lawyer answers: - They came to the client without a summons. Real police officers must present a properly executed subpoena with a wet police seal, indicating the case number (a real case, not a fictitious one - this can be verified later) signed by the officer, indicating the article and sub-section under which the investigation is being conducted. - The client did not copy the data of the employee's certificate: full name, position, number, having the right to do so. - The client began to testify without a lawyer. Every citizen has the right to use the services of a lawyer. On the basis of his certificate, the lawyer has the right to familiarize himself with the case materials. Only a lawyer will allow to stop illegal questions and exclude pressure from the authorities. - The client did not use Article 63 of the Constitution of Ukraine. This article gives a person the right not to testify against himself. Any citizen has the right to legally refuse to answer any question, using the following: "I refuse to testify, in accordance with Article 63 of the Constitution of Ukraine." - The client has the right to refuse previously provided testimony. For this, a complaint is written to the prosecutor's office through a lawyer about the actions of the police officer(s), arguing that the summons, interrogation, and pressure are illegal. We are ready to provide samples of such statements. Also, we are always ready to provide our lawyer to help clients or to pay your lawyer in such cases. It happens that the client did not have the opportunity to ask on what basis access to his bank account was obtained . After all, the access was obtained illegally, without any court decision. If there is a court decision to disclose bank secrecy, then the lawyer has the right to get acquainted with such a document. In Bestchange, you can find out the bank card number of any exchanger. Some employees of the authorities, abusing their official position, can gain access to bank accounts and even "sell" this information. It is our civic duty to record such manifestations of corruption and to direct complaints to the appropriate authorities. There is nothing criminal in the fact that one private person (the exchanger) transfers funds to another private person (the recipient). https://vilcov.com/workterms.php#p12
